STYLED SETTINGS

Privacy policy

Last updated: October 2, 2026

This policy explains what [company legal name] ("Styled Settings", "we", "us") collects when you use this support site, why, and the choices you have. It covers this site only. When you buy from Amazon, Walmart or another store, that store's own privacy policy applies to your purchase.

Who we are

[company legal name], [registered address]. For anything about your information, email hello@styledsettings.com.

What we collect

What you give us.

Your name and email address.

Order details: order number, the store you bought from, the product and its colour.

A shipping address, when you claim a prize that ships.

What you write to us, photos you add, and conversations with our support assistant or our team.

Your answers to questions in our guides and forms, and your marketing choices.

What we collect automatically.

A device identifier stored in a cookie, so we remember that you've confirmed your email (for 30 days) and can apply game limits.

Your language choice, and which printed code, campaign or print batch brought you here.

The pages you visit on this site and when.

Your approximate country, your type of device, and a scrambled (hashed) version of your network address, used to prevent fraud. We don't keep your IP address itself.

We don't use advertising cookies or third-party advertising trackers on this site.

Why we use it

To help you: set-up guides, warranty registration, replacements, refunds and answers to your questions.

To confirm your email address before saving a form, and to keep your answers so you don't have to repeat them.

To run prize games: checking play limits, delivering prizes and preventing abuse.

To keep the site secure and prevent fraud, bots and misuse.

To improve our products, guides and service, including counting what people use and the problems they report.

To send you marketing emails, only if you've agreed. You can stop them at any time.

To meet our legal obligations and to establish, exercise or defend legal claims.

If you're in the UK or the European Economic Area, our legal bases are: performing our contract with you (support, warranty and prize games); our legitimate interests in running, securing and improving our business (fraud prevention, product improvement, service records), which we balance against your rights; your consent (marketing emails); and legal obligations.

Automated help

Our support assistant, reply drafts, translations and case summaries are produced with AI (Anthropic's Claude), working on our behalf under contract and not training its models on your information. A person makes every decision about a replacement or refund. The assistant can make mistakes. Your product manual and our team's answers come first.

Who we share it with

We don't sell your personal information or share it for cross-context behavioural advertising. We share it only:

with service providers that run this site for us, under contract and only on our instructions: hosting (Vercel), databases (Neon), email delivery (Resend) and AI (Anthropic);

with the store you bought from, a carrier or a fulfilment partner, when needed to send a replacement, a refund or a prize;

if the law requires it, to protect our rights or anyone's safety, or as part of a sale, merger or reorganisation of our business.

Where it's kept

Our service providers store information in the United States. When information moves from the UK or the EEA, we rely on recognised safeguards such as the European Commission's standard contractual clauses and the UK addendum.

How long we keep it

As long as we need it for the purposes above. That includes the warranty period of your product, the time needed to handle any claim, and our legal, tax and accounting obligations. Test records are deleted after 30 days. When information is no longer needed, we delete it or make it anonymous.

Your choices and rights

You can ask us to show you, correct, export or delete your information, or to stop using it for a particular purpose. You can withdraw consent to marketing at any time, using the unsubscribe link or by emailing us. If you're in the UK, the EEA or a US state with privacy laws (such as California), you have these rights under your local law, and we won't treat you differently for using them.

To make a request, email hello@styledsettings.com from the address you used with us. We may need to confirm it's you. We'll answer within the time your law allows. If we decline, you can ask us to reconsider. You can also complain to your local data protection authority.

Children

This site is meant for adults. Prize games are for people aged 18 or over. We don't knowingly collect information from children under 16.

Security

We use encryption in transit, access controls, two-step sign-in for staff, and limits on who can see customer information. No system is perfectly secure, so please don't send us information we haven't asked for.

Changes

We may update this policy. The date at the top shows when it last changed. If a change materially affects you, we'll tell you on this site or by email.